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Frequently Asked Questions

 01  What services does Promac offer?

We offer in shop and on site repair services to fix the most troublesome and difficult technology problems. We offer solutions for hardware repair, virus, spyware, adware and malware removal, data recovery, data migration, setting up a secured home network, upgrades, and iPhone/iPad repair, and a lot more.


We also offer training on the use of newly purchased systems, operating systems, and Microsoft Office™ software. Even if you don't know what the problem is, we will diagnose and resolve it.


 02  Where is Promac located?

The FAN district, 1819 West Broad St. Richmond, VA 23220, next to Suntrust Bank, across from Lowes. Ideal for VCU and VUU students and staff, businesses, and residents.















 03  What types of computers do you support?

Everything! Apple, Windows, Mobile Devices, and more...



 04  Is the service guaranteed? 

Our service comes with a 90-day warranty and money back guarantee. Our computer systems come with a one year warranty.



 05  How can I pay for my service.

We accept all major credit cards, Apple Pay, and cash. We do not accept personal checks, however business checks with proper identification will be accepted.



Feel free to give us a call at 804-525-5771 for more information.

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