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Promac provides in-shop and on-site repair services in the Metro Richmond Area and surrounding counties. All services are performed by our certified repair technicians who have been trained on multiple platforms, including Apple & Windows systems. From software installation to complex hardware repairs, Promac provides convenient, quality, and affordable repairs for all computer brands.


Stop by our repair facility conveniently located in the FAN/VCU area at 1819 W. Broad St, Richmond, VA, beside Suntrust bank & Enigma Tattoo. Our staff would be glad to assist.

iPhone/iPad Repair

Do you have a cracked iPhone or iPad glass? Does your iPhone or iPad home button no longer function properly? These great, intuitive, gifts from the computer gods have become mobile users #1 nightmare. Don't worry we can fix it.

On-Site (Home or Business)

If you are unable to make it to our repair facility, we offer on-site service in the Richmond, Henrico, Chesterfield and surrounding counties. Give us a call today to schedule a visit. 


Virus Removal

We can assist you in removing a computer virus, as well as assist you in implementing a strategy to prevent virus infection. Our technicians can assist in removing the followin types of viruses: Boot Sector Viruses, System Viruses, Memory Viruses, Network Viruses and Worms, and many more...

Mac & PC Repair

Promac can repair any hardware issue: everything from cracked LCDs, motherboard problems, dc jack repairs, hard drive repair, keyboard replacement, and even liquid spill damage. Our technicians are experienced with all brands and platforms.

Data Recovery & Migration

Promac offers data recovery services for PC and Mac. Our recovery rate and "pay upon data retrieval" rule makes us your best option for data recovery. We also can transfer data and in some cases applications from your old system to newly purchased system.


Display Problems that we can fix:

  • Dead Displays

  • Dark Displays

  • Cracked Displays

  • Lines on Display

  • Color fades on Display

  • Low contrast displays (Dark or dim display)

  • Missing individual line(s) on a display


Hard Drive Problems/ services:

  • The machine does not recognize your drive

  • The Hard drive makes noises

  • The drive reads junk

  • The drive works intermittently

  • Hard drive upgrades (Wean take your old drive and make an identical copy to the new drive)

  • Hard Drive Replacement. (We can reload your original software such as Win 98, Me, etc)

  • We replace failed and failing hard drive


General Problems:

  • The unit is dead

  • The notebook beeps only, no display

  • The unit goes off in a few minutes

  • The CD-ROM/ DVD or Floppy does not read

  • The PC card slots do not recognize any cards

  • The Internal modem/ network card does not work

  • Fix broken bezels and hinges

  • Keyboard problems (sticky keys, dead keyboards, soda or coffee spilled)

  • Glide or pointer does not work properly

  • Corrupted BIOS (you have to set the time and date all the time, etc)


Software problems:

  • Errors Initializing BIOS

  • General Protection Faults (GPF)

  • Fatal Exception Errors

  • Blue Screen of Death

  • Failure to Navigate the web

  • Not enough memory

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